Expedition Imports

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schil123
Posts: 16
Joined: Wed Sep 28, 2016 5:23 am
Location: East Grand Rapids, MI

Expedition Imports

Post by schil123 » Sat May 04, 2019 5:13 am

Hi All,

Has anyone spoken to anyone at EI recently? I have left emails and voicemails without any response from them. Are they on vacation or something?

Thanks

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rmel
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Joined: Sun Sep 25, 2011 12:19 pm
Location: Woodside, CA
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Re: Expedition Imports

Post by rmel » Sat May 04, 2019 8:45 am

I was up there a few weeks ago and all was cool. Best bet is open a "Support Ticket" if you have a open question.
https://expedition-imports.com/Contact-Us_ep_5.html

Otherwise place your order and the stuff will just show up :D
Puller: 71' 710K 2.7L EFI aka Mozo
Follower: Sankey MK 3, 3/4 Tonne
Rescue Pinz: 73' 712M

Driver: Ron // KO0Q

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mopar
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Joined: Mon Jul 05, 2010 9:15 pm
Location: Metrowest MA

Re: Expedition Imports

Post by mopar » Sat May 04, 2019 8:57 pm

I ordered from them Thursday night and it shipped out Friday.

1974 710M AKA the project truck
1987 718M Now Sold
1975 Volvo TGB1111 Now Sold
1973 Pinzgauer 712M x2 Now Sold
1963 404S Now Sold

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ExpeditionImports
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Posts: 427
Joined: Wed Apr 14, 2004 2:53 pm
Location: Vallejo, CA
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Re: Expedition Imports

Post by ExpeditionImports » Sat May 04, 2019 9:49 pm

Hi Chad,

I have 1 voicemail from you on April 30th asking about 404 parts. Not finding any emails or tickets? Ticket #?

You've got about 40 VM's in front of you. Hopefully can get to it on Monday. Ticket system would probably be a lot faster and is how we track correspondence/order questions. VM's and repeated auto dialing the phone certainly not the best way to get in touch. You call me, don't get thru. I call back, don't get thru., etc.,etc.

With a ticket I can link to the products right in the ticket.

Cheers,

Scott
Expedition Imports Corporation
Vallejo, California
www.expedition-imports.com
"You didn't buy a Chevy..." "Hows that Amazon tech support working out...."

schil123
Posts: 16
Joined: Wed Sep 28, 2016 5:23 am
Location: East Grand Rapids, MI

Re: Expedition Imports

Post by schil123 » Sun May 05, 2019 6:22 am

Hi Scott,

Thank you for the reply! Here is my ticket number from April 1. It is kinda strange. Because the below showed up in my email box. But when I go to my account on your site and look for a ticket. Nothing shows up.

Your request (26814) has been received and is being reviewed by our support staff.

Thank you

Chad

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ExpeditionImports
United States of America
Posts: 427
Joined: Wed Apr 14, 2004 2:53 pm
Location: Vallejo, CA
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Re: Expedition Imports

Post by ExpeditionImports » Sun May 05, 2019 9:28 pm

You mean Wednesday afternoon MAY 1st, correct.....? (1 of our Business Days ago as we are closed on Friday.)

I do have that ticket, in fact was working on it this morning, not realizing that was you......

Hang tight.

Cheers,

Scott
Expedition Imports Corporation
Vallejo, California
www.expedition-imports.com
"You didn't buy a Chevy..." "Hows that Amazon tech support working out...."

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